Safety
Our commitment to safety
We want you to move freely, make the most of your time, and be connected to the people and places that matter most to you. That’s why we are committed to safety, from the creation of new standards to the development of technology with the aim of reducing incidents.
Driving safety forwards
Your safety is our priority. We never stop working to reduce incidents and set new standards, so you can stay connected and protected every time you ride with us. Because safety never stops.
How safety is built into your experience
Safety features in the app
Share your trip details with loved ones. Track your trip during your ride. Our technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Rider safety
Millions of rides are requested every day. Every rider has access to safety features built into the app. And every ride has a support team if you need them.