Privacy Policy
DeRyde Share-Ride App Privacy Policy
This Privacy Policy explains how DeRyde (“we,” “us,” or “our”) collects, uses, shares, and protects personal information of users (“you” or “your”) when you use the DeRyde Share-Ride App. It is designed to ensure your data and privacy are protected while using our service.
1. Information We Collect
- Personal Information: Name, contact details (phone number, email), payment information, and identity verification for drivers.
- Location Data: Real-time GPS coordinates for ride matching, navigation, and safety tracking.
- Device Information: Device type, operating system, app activity, and IP address.
2. How We Use Your Information
- Facilitate Rides: Match riders and drivers, and provide navigation during trips.
- Payment Processing: Handle payments, issue receipts, and resolve disputes.
- Safety and Security: Enable trip monitoring, emergency support, and sharing trip details with trusted contacts.
- App Improvement: Analyze usage data to enhance app features and user experience.
3. Sharing and Disclosure
- User-to-User: Only essential information (e.g., first name, pickup/drop-off address) is shared with drivers or riders for the ride.
- Service Providers: Information may be shared with payment processors or analytics partners under strict confidentiality agreements.
- Legal Compliance: Data may be disclosed to authorities if required by law or for investigation of safety issues.
4. Data Security
- Encryption: All personal and payment information is encrypted in transit and at rest.
- Access Restrictions: Only authorized personnel can access your data, on a need-to-know basis.
- Security Audits: Regular reviews are conducted to maintain protection against data breaches.
5. Your Rights and Choices
- Access & Correction: You can view and update your personal information within the app.
- Data Deletion: Request deletion of your account and associated data, unless retention is required by law.
- Consent & Controls: You give consent for data collection when signing up and can limit certain uses in the settings.
6. Children’s Privacy
DeRyde does not knowingly collect or solicit personal information from individuals under 18 years old. If we learn that we have collected such information, it will be promptly deleted.
7. Changes to Policy
Any updates to this Privacy Policy will be communicated through the app or website. Continued use of the app signifies your acceptance of the updated policy.
8. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us via the support channels provided within the app.
This privacy policy should be reviewed within your legal framework and updated as laws and regulations evolve to ensure ongoing compliance.
Who we are
Suggested text: Our website address is: https://deryde.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the DeRyde service to see if you are using it. The DeRyde service privacy policy is available here: https://deryde.com/privacy-policy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.